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Hugo Technology Limited is an independent medical equipment
maintenance and management company. Their aim is to provide a
professional value for money service to all of their customers.
Hugo Technology Limited offer a comprehensive service covering a
wide range of equipment, from blood pressure machines, nebulisers
and scales to defibrillators and multi parameter monitors. Hugo
Technology Limited test, calibrate and repair most types of bio
medical equipment, adapting to individual needs and requirements
by offering a package tailored specifically to each customer.
Customers include NHS Hospitals, Private Hospitals, PCTs, GPs,
Clinics, Private Nursing Homes and Equipment Manufacturers.
Hugo Technology Limited specialise in providing EBME services, and
are totally independent of manufacturing and supply of medical
equipment. This allows them to give a balanced view of products
and services that are available. The customer can be assured that
an equipment purchase is tailored to their needs and not to a
sales commission.
Hugo Technology Limited's purpose built workshop is centrally
located in Worcestershire. They are therefore able to maintain and
repair equipment at their premises, as well as offer field service
at customer’s premises.
Services offered to OEM and equipment supplier’s range from
one-off contracts to providing a full service department facility.
This allows OEM’s to concentrate on selling equipment, and see a
fixed cost for service and maintenance allowing them to budget for
service contracts.
All of Hugo Technology
Limited's EBME technicians are fully trained to at least HNC or
equivalent in Electronics or similar field, and all equipment is
serviced and repaired to manufacturer’s specifications.
They record full details of all equipment serviced and repaired on
their Service Reports, and also detail what test equipment has
been used, all traceable and calibrated to national standards.
Hugo Technology Limited are in an extremely fortuitous position to
bring public and private resources together in supplying EBME
services to a wide range of customers. All services offered are
aimed at improving the quality of care to patients.
Hugo Technology Ltd was formed in 2001 due to a market that
required the need for third parties to provide a quality medical
equipment service department for the private sector.
The company has gone from strength to strength and has seen a very
quick expansion due to the range of services provided and the
ability to deliver in a high pressure demanding environment.
Hugo Technology Limited offer a range of services to customers in
all sectors of the medical market including NHS hospitals and GPs,
to private hospitals and clinics.
Hugo Technology Limited offer maintenance services for individual
items and customers, up to national contracts for larger
organisations.
Hugo Technology Limited's aim is to be one of the leading
independent suppliers of specialist maintenance services to all
sectors.
To do this they concentrate on providing services that are
essential to the modern day healthcare professionals.
The following factors are key to their success story :
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Delivery performance
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Quality of service
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Flexible times for
service appointments
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Competitive terms
and conditions
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Short lead times
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Innovative products
and services
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Reliability
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Practical approach
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Friendly staff
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Customer
satisfaction
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PASA preferred
supplier
In 2005 Hugo
Technology Limited moved into their new premises of 4000 sq feet
comprising of technical workshops, offices, meeting rooms and
storage.
Extra capacity now allows them to offer contracts on a larger
scale to customers who require a bespoke service.
Towards the end of 2006 their ISO 9001 – 2000 process will be
complete to add extra reassurance to their customers of the
reliability of their service.
All work carried out is in accordance with manufacturers
recommendations and specifications, and all test equipment is
calibrated to national standards.
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